Privacy Policy | BoxSmartGlobal Pro

Last Updated: July 2026

1. Information We Collect

To provide a secure and seamless e-commerce and social network environment, BoxSmartGlobal Pro collects specific data types when you interact with our platform:

Account Data: Name, email address, store name, and profile images provided during registration.
Transaction Data: Records of items purchased, sales made, and subscription tiers active on your account.
Communication Data: Chat logs within our internal Inbox system and comments left on products.

2. Financial Data & Wallet Security

We take your financial security incredibly seriously. To process payments and facilitate vendor payouts, we integrate with secure, industry-leading fintech providers (such as Flutterwave).

No Raw Card Data: We do not store your raw credit card numbers or CVV codes on our servers. All sensitive checkout data is handled directly by our payment gateway.
Settlement Data: We securely process and store necessary banking verification details (like account numbers and bank names) solely to ensure your wallet funds reach your correct local bank account.

Withdrawal Policy Notice: For your security and to prevent fraudulent activity, our automated banking engine conducts rigorous checks on all outbound funds. Please be advised that wallet withdrawals may take up to 24 hours to fully deliver to your designated settlement bank account.

3. How We Use Your Information

Your data is utilized strictly to operate, maintain, and improve the BoxSmartGlobal Pro platform. This includes:

Routing payments and executing wallet settlements accurately.
Sending critical system alerts, order notifications, and account updates.
Preventing fraudulent activities and monitoring platform security.

4. Data Sharing & Third Parties

Your trust is our architecture's foundation. We do not sell your personal data to third-party marketing agencies. We only share information with:

Payment Processors: Necessary transaction data sent to our fintech partners to execute your payments and withdrawals.
Legal Compliance: We may disclose information if required by law, subpoena, or to protect the safety and rights of BoxSmartGlobal Pro and its users.

5. Your Rights & Account Control

You have full control over your digital footprint on our platform. You can update your store profile, edit product listings, and adjust subscription settings directly from your Command Dashboard. If you wish to permanently delete your account and associated data, please contact our dispatch team.

6. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact our Data Protection Officer at:

Email: boxsmart@boxsmartglobal.com